Terms & Conditions
Please take the time to read this. You’ll get more out of your coaching session and it’s important that we are on the same page when working together as Falala Life (coach) and Client (you).
By accepting the services offered under these Terms and Conditions you agree to the following:
GENERAL OVERVIEW
PERSONAL RESPONSIBILITY
*Falala Life will do everything possible to support you in achieving your own results and desired outcomes
*You are responsible for the cause of all change in your life.
*Falala Life will work with you to identify solutions and offer suggestions and advise based on their own personal experience, training and the information appropriate
*You accept full responsibility for all decisions and courses of action
*You understand and acknowledge that Falala Life and its coaches are not licensed investment advisors, real estate agents, accountants, financial, health, or legal professionals.
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CONFIDENTIALITY
Falala Life and its coaches will not divulge that you are in a coaching relationship without your express consent. You, of course are free to discuss the coaching relationship with anyone at any time.
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SCHEDULING
All coaching sessions are scheduled in advance by direct agreement between you and your coach. If for any reason you cannot attend a scheduled Coaching Session, you are fully responsible for informing your Coach and arranging an appointment at least 24 hours in advance, otherwise the session will be deemed forfeit. You are responsible for rescheduling via email contact (and receive reply) via email.
SELF-WORK
Tasks are assigned to assist in accelerating your change and the achievement of your desired results.
FREE EMAIL ACCESS
Your Coach is available during the week via email to share wins, seek clarity on actions or review minor issues. There is no charge for any of the brief “catch up emails”. Falala Life provides this free additional service to give you superior value and results.
TERMS AND CONDITIONS
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By accepting and engaging in the services offered you agree to the terms and conditions described in this agreement.
The schedule and fees for this coaching agreement are valid as of payment for services. The fees are non-refundable however the schedule may be adjusted as agreed on by Client and Falala Life.
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Notice of cancellation
All notice of cancellation must be in writing and delivered by mail or email to Info@falalalife.com. Cancellation notice will be deemed on the date in which the cancellation is received by Falala Life. No refunds, credits or transfers are available for no-shows.
Terms of Coaching
The Coaching Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing Coaching for a number of sessions, unused sessions due to quitting the program are not eligible for refund, credit or transfer.
Suspending Membership
Once your program has begun, you must finish. Suspension of programs or a hold on participation is not allowed.
Coaching Calls
Telephone/Video calls with your Coach during your membership are at the Client’s expense and initiated by the Client. If your Coach has to cancel a call for any reason, you will receive a notice 24-hours prior to the scheduled call with a reschedule time proposed.
Program Changes
The Coach reserves the right, modify or cancel any programs as considered necessary. Any such change will be made in consultation with the Client.
Mutual Agreement Cancellation
If at any time the Client or Coach believe the program is no longer serving the needs of the Client, they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions.
Intellectual Property
All content, images, videos, training manuals, trademarks, logos, and any other intellectual property (collectively, the “Intellectual Property”) is owned by Falala Enterprises, LLC. You may not distribute, disseminate, make copies of, or use any Intellectual Property without the express written consent of Falala Enterprises, LLC. Participation in the program gives you certain right to use and access the material necessary for your program.
Disclaimer
It is strongly recommended that you consult with a physician or other healthcare provider prior to any action regarding health, nutrition, or wellness. Falala Enterprises, LLC and its staff are not licensed medical care providers, therapists, psychiatrists, psychologists, relationship counselors, first responders or any other kind of professional care provider and are in no way, diagnosing, examining, or treating medical, psychological, emotional, relationship or personal growth conditions of any kind or in determining the effect of any specific action, activity, routine or program (such as exercise or diet) on a medical condition or any other condition.
By engaging in the program you agree to be bound by these terms and conditions.
Contact
Tonya Hill Allen
Name
Falala Enterprises
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Mailing Address
3108 Blue Lake Drive
Birmingham, AL 35243